We provide specialized rehabilitation services for people suffering with:
- Back and neck conditions,
- Sports injuries,
- Work related injuries,
- Balance and fall prevention, and
- General orthopedic problems
People with the conditions listed above deserve experienced specialists who are uniquely qualified to solve simple and complex conditions involving the musculoskeletal and neurological systems.
Most people in need of physical therapy rehabilitation services are not familiar with the wide variety of skill levels among physical therapists. A deficiency in experience or advanced training can significantly impact your speed of recovery, and drastically increase the chances of a frustrating setback after therapy. Why? Because what it really takes to achieve standards of excellence in rehab outcomes may surprise you. Click here to read how Hess PT Standards stack up.
If you read the Standards Of Care, you can see how Hess Physical Therapy applies advanced methods to evaluate each patient to do more than just treat symptoms - Hess therapists also identify the source of the mechanical problem. We do not choose a symptom management approach or utilize procedures with no scientific basis.
Our Core Values
RESPECT EVERYONE
WE UNDERSTAND THAT A SMALL THING ON OUR LIST OF PRIORITIES MAY BE THE ONLY THING THAT MATTERS TO A CLIENT. THEREFORE:
- WE ARE ALWAYS ON TIME
- WE ALWAYS DO WHAT WE SAY WE WILL DO
- WE ALWAYS COMMUNICATE IN CLEAR, CONCISE AND HONEST WAYS
- WE ARE GENEROUS WITH OUR TIME TO HELP OTHERS
BE UNFORGETTABLE
WE SET HIGH STANDARDS, HAVE GREAT ATTENTION TO DETAIL AND LIKE TO IMPRESS. THEREFORE:
- WE ARE FRIENDLY AND MAKE POSITIVE FIRST IMPRESSIONS
- WE MAKE PEOPLE SMILE WITH OUR PERSONAL AND UNDERSTANDING APPROACH
- WE TAKE THE TIME TO CELEBRATE MILESTONES AND SUCCESSES
- WE WOW PEOPLE WHENEVER POSSIBLE
LEARN SOMETHING NEW EVERYDAY
COMPLACENCY IS NOT OUR THING. THEREFORE:
- WE ALWAYS SEARCH FOR NEW WAYS THAT HELP OUR CLIENTS, CUSTOMERS AND TEAM MEMBERS
- WE ARE COMMITTED TO CONSTANTLY IMPROVING: PERSONALLY & COLLECTIVELY
- WE INSPIRE OTHERS BY CONTINUALLY FINDING A BETTER WAY
SERVICE
ALL COMPANY DECISIONS ARE BASED ON WHAT BEST SERVES OUR CLIENTS, STAFF, PARTNERS, AND THEIR FAMILIES. THEREFORE:
- OUR NUMBER ONE DESIRE IS TO SERVE WITH AN ATTITUDE OF GRATITUDE -WE ARE GRATEFUL THAT OUR CLIENTS HAVE CHOSEN US.
- WE BELIEVE THAT A GREAT LIFE IS NOT DEFINED BY WHAT YOU ACCUMULATE, BUT BY WHAT YOU CONTRIBUTE.
ACCOUNTABILITY
WE ARE PASSIONATELY COMMITTED TO BUILDING TRUSTWORTHY RELATIONSHIPS WITH OUR CLIENTS AND OUR TEAM. THEREFORE:
- WE TAKE OWNERSHIP OF OUR ACTIONS AND ESTABLISH THE CHANGES NECESSARY TO IMPROVE OUR INTERACTIONS.
- ACCOUNTABILITY LEADS TO TRUST, TRUST TO TEAMWORK, AND TEAMWORK TO RESULTS.
TEAM
OUR TEAM IS OUR GREATEST ASSET. THEREFORE:
- WE ARE FAMILY. WE PUT EACH OTHER FIRST AND OURSELVES SECOND. WE ASK FOR HELP. WE OFFER HELP. WE GIVE 100% OF OURSELVES AT ALL TIMES.
- WE RECOGNIZE, ENCOURAGE, AND LIFT EACH OTHER UP.
- NOT ALL FAMILIES WORK AS A TEAM, BUT THE BEST TEAMS WORK AS A FAMILY.
PURPOSE
HESS PT EXISTS FOR A VERY SIMPLE PURPOSE:
TO EXCEED PEOPLE'S EXPECTATIONS WHILE DELIVERING THE RESULTS PEOPLE WANT.WE'RE A VALUES-DRIVEN CREW - OUR VALUES ARE WHAT SET US APART FROM OTHERS AND PROVIDE GUIDANCE FOR MAKING DECISIONS EVERY DAY WHETHER WE ARE WORKING OR AT HOME.
HESS PT SERVES OUR CLIENTS AND ACHIEVES OUR GOALS BY CONSISTENTLY LIVING OUR CORE VALUES. ANY DECISION, PROBLEM OR ISSUE IS ANSWERED BY REFERRING TO THESE 6 FOUNDATIONS.
To assist our patients in making the best care decisions possible, we offer a FREE online library of more than 50 patient-friendly diagnosis explanations. You can also visit the FAQ page to learn more about us as well.
Call today to book your FREE Screening or Download our Free Patient Guides